
No Hot Water
Any tank that's leaking from its body or venting steadily at the relief valve should have its gas or breaker turned off and the cold supply closed before anyone waits on a visit.
When this becomes an emergency
- Hot water lasting a fraction of the time it did last winter.
- A cold shower on the coldest morning of the year with no other symptom.
- A puddle spreading from under a tank in the basement corner.
- A burner that lights, runs briefly, and shuts down again.
What a pro does
Basements do the water heater a favour and a disservice at once. The tank is easy to reach and a leak has somewhere to go, but it also sits in the coldest part of the house, so incoming water in January arrives well below what it was in July and the same unit suddenly seems undersized. A plumber starts by testing rather than swapping. On an electric heater that means checking both thermostats and both elements, since a dead upper element and a dead lower one produce very different complaints. On a gas unit it's the thermocouple, the burner, and the draft, and draft gets real attention in older homes where a masonry chimney is doing the venting for an appliance much newer than the flue. Sediment gets assessed as well, and around here that means the local supply, which is drawn from limestone ground and carries hardness with it. Scale on an element is the quiet reason a tank that tests fine still can't fill a bath.
Frequently asked questions
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